Terms of Service
Last updated: March 2026
Contents
1. Acceptance of Terms
By accessing or using Artilo CRM, operated by NetRoas, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the service. These terms apply to all users of the platform.
2. Description of Service
Artilo CRM is a cloud-based customer relationship management platform that provides lead management, client management, email integration, note-taking, file storage, reporting, and team collaboration tools. The service is provided "as is" and we continuously work to improve and update it.
3. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
4. Subscription and Billing
Paid subscriptions are billed monthly or annually as selected during signup. Prices are subject to change with 30 days notice. You may cancel your subscription at any time, and cancellation takes effect at the end of the current billing period. Refunds are provided on a case-by-case basis.
5. Free Trial
We offer a 14-day free trial with full access to all features. No credit card is required to start a trial. At the end of the trial period, you can choose to subscribe or your account will be downgraded. Your data will be preserved for 30 days after the trial ends.
6. Your Data
You retain full ownership of all data you enter into Artilo CRM. We do not claim any intellectual property rights over your content. You can export your data at any time. When you delete your account, we will delete all your data within 30 days.
7. Acceptable Use
You agree not to use Artilo CRM for any unlawful purpose, to store illegal content, to attempt to gain unauthorized access to other accounts, or to interfere with the proper functioning of the service. We reserve the right to suspend accounts that violate these terms.
8. API Usage
Access to the Artilo API is subject to rate limits and fair use policies. You may not use the API in a way that degrades service performance for other users. API keys are confidential and should not be shared publicly.
9. Limitation of Liability
Artilo CRM is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.
10. Contact
For questions about these terms, contact us at contact@artilo.com.